Thank you for choosing Creative Outlet by DJ. Since most of the items sold here are custom-made, all sales are considered final at the time of purchase. No returns or exchanges are accepted. However, we understand that sometimes, things don’t go as planned, and we’re committed to ensuring a fair resolution in such cases.
We ensure that each product and its accessories meet the highest quality expectations, but if you receive an item that is damaged through transit or defective, please notify us within 48 hours of delivery. Please include your name and order number on an email to support@creativeoutletbydj.com.
For any questions or concerns regarding our policies, please contact us at:
Email: support@creativeoutletbydj.com Phone: +1 (213) 215-4611